Contact Us

NubianPrincessHairShop.com
Customer Service
Whatever your needs, we are here to help. Our aim is to provide you with the best customer service possible while allowing you to enhance your beauty with our hair weave and wigs. Whether you are having issues placing an order, or you want to ask a general question or give us feedback on our service or products, please do not hesitate to contact us.
For your convenience, we have provided 2 ways for you to contact us:
1. Send us a Quick Message and we will get back to you soon (Usually M-F 11am to 11pm)
2. Send us an email at service@nubianprincesshairshop.com
or view our Frequently Asked Questions for answers to common questions that we receive.
Trying to initiate a return? Read our returns policy here before contacting us.
** NOTE: We have a Zero SPAM and Zero Abuse Policy. Our contact form is for potential, present and past customers to be able to contact us 24/7. Messages which are promotional in nature, considered SPAM or are Abusive in nature will be filtered and will not be responded to.
*Messages are responded to within 24 hours. Usual response times will be between 11am and 11pm EST M-F excluding holidays, but we sometimes have coverage outside these times.
If you have a question, do no hesitate to ask. If you have a suggestion, do not hesitate to tell!
We are Always Happy to Help!